/  SHIPPING & RETURNS

SHIPPING

FREE SHIPPING FOR SPAIN (PENINSULA) & PORTUGAL.
FREE SHIPPING FOR EUROPEAN UNION ON ORDERS STARTING 150€.
THE SHIPPING COST WILL BE CALCULATED DURING THE CHECK OUT.
Estimated delivery times:
SPAIN = 2 – 3 days    (Baleares & Canary Islands = 3 – 4 days)
EUROPEAN UNION = 4 – 6 days
INTERNATIONAL = 7 – 10 days
In case you’ve ordered outside of the European Union, Sacresof will not bear any customs & handling fees that may be charged. For more information kindly contact your local customs authorities. Keep in mind that Sacresof will not be held responsible for delays caused by customs clearance.

RETURNS

Please note that I’m trying my best to provide sufficient information to help eliminate the chance of misinterpretation.
That said you should bear in mind that the actual color might slighty deviate because leather is a natural product and will never 100% match your screen resolution.
If you are not 100% satisfied with your purchase, simply send it back within 15 days of your order delivery date and I’ll refund the full cost of the item excluding all the shipping costs and custom & duties charges.
Item has to be returned in original, new and unworn condition to qualify. This includes the box, tag and dustbag (dustbag is included in the limited edition collection).

No refunds in case the tag/label has been removed, damaged or not in its original condition.

Keep in mind that this tag/label can only be removed with the help of a pair of scissors. See illustration below.

You must initiate your return or exchange by sending an email to sofie@sacresof.com. I would appreciate to know the reason why you changed your mind.
Kindly include the description or name, the order number and a picture of the item(s) with the tag.
You will be responsible for paying the return shipping cost and eventual customs & duties charges.
Sacresof will refund the money corresponding to the returned product through the same payment method with which it was purchased, within a maximum period of 15 days.
TAG REMOVAL ILLUSTRATION :  The leather lace can only be cut with the help of scissors.
IMPORTANT WARNING :  No refunds will be accepted once the tag has been removed/damaged or not in its original condition.